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Unassigning Roles and Deactivating a User

Table of Contents

Overview

As the Client Admin, you manage the users and OLI software permissions for your organization. You can deactivate current users by following the instructions in this article. Simply deactivating a user does not reclaim their software permissions. This article will also demonstrate removing software permissions from a deactivated user.

1. Select User Roles from the sidebar

After logging in to AppManager with your OLI credentials, click on “User Roles” from the left-hand sidebar.  

Sidebar_User Roles.png

2. Select the contract you wish to modify

If you have multiple active contracts with OLI, you may see multiple options in the Contract List. Select the one you want to modify. 

Contract List.png

3. Identify the user you wish to deactivate

Find the user you wish to deactivate.

Identify user.png

4. Remove user roles

Select the pencil icon next to the target user's roles to edit them.

New User Pencil Icon.png

Click the gray X button next to each role until all roles are removed.

Contract Roles User Roles 2 selected.png

Once all roles are removed, click the gray check button to confirm.

Remove roles.png

5. Change the user status

Select the pencil icon next to the target user status to modify it.

New User Pencil Icon.png

Select inactive from the dropdown menu.

Change status.png

Confirm the user's inactive status by clicking on the red checkmark next to the status dropdown menu.

Confirm inactive.png

Conclusion

You can now successfully deactivate users and reclaim the software permissions to assign to new users. For further guidance on managing Named Users, refer to the related articles:

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