| Home | Resource Center | Support Center | Contact Us | ||||
|
| OLI Security Issues
|
|
| Last updated: July 18, 2011
|
Overview Under construction Many security related issues can be resolved by letting the OLI software tell you what is wrong. There is a great deal of data located on the OLI Security Tab in the software. Follow this link to the OLI Security Information page. OLI Security Settings and Test For the Alliance products it is not as easy to test the security settings. So OLI has created a tool called the Security Settings and Test program. Follow this link to the OLI Security Settings and Test program. Serial Numbers are used by OLI Systems to control access to the software. Serial numbers are similar to this following: V2-LWSY-JBSV-1FK8-57TQ-3RRJ-JUCW Serial numbers have embedded hardlock codes and expiration dates. You may need to reset the serial number regularly depending on the terms and conditions of your license. You can download the Serial Number resetting guide for more information. If you have a network version of the OLI software then instructions for updating the serial number is a bit different. You can download a guide to updating the serial numbers here: Updating the OLI Network Security Manager Hardlock Devices (aka "Dongles") The hardware device that OLI Systems uses in its security model are manufactured by Alladin. They are USB keys which plug into a USB 1.0 port or later. A picture of a typical OLI USB key is pictured below. All OLI USB keys, also known as "Dongles" are blue in color and have a hardware ID label on them. All OLI USB key IDs begin with either the letters "PH" or "LH" which designate "Personal Hardlock" or "Lan Hardlock"
The USB key will illuminate with a red LED if your computer has properly installed the hardware drivers for this device. There are several errors that are issued by the OLI software which indicate that the Hardlock device has failed. Here is a short video which shows some of the common error conditions. You can get a list of Hardlock Error Codes here: Error Codes
Static Security Provider Errors
The OLI Systems Security model requires that some values be recorded in your computer's registry. From time to time you will need to provide OLI with the contents of your registry for diagnostic purposes. When you first install the OLI software, the OLI installation program will update the section of the registry called "Local Machine." These settings are designed for all users of this computers. Any updates you make to the software such updated serial numbers will be placed in "Current User" To provide OLI with the contents of your registry for debugging purposes you will need to export some of your registry keys. These are small files which are readable by a text editor. Warning! Modifications to your Registry can cause your computer to become unstable or unusable. Proceed with caution! This example will assume we are exporting the registry keys for the OLI Analyzers 2.0 program. Use the Start button and select the "Run" command.
This will display the Run dialog. Enter the command "regedit"
This brings up your registry editor. If you have some keys open, please collapse them all till your screen looks similar to the screen below.
Locate the section "HKEY_LOCAL_MACHINE
Scroll down to the section "SOFTWARE"
Expand this section by clicking the "+" and then scroll down to "OLI Systems"
Note: On some Computers that have older OLI Software you may have an older key named "OLI Systems, Inc." avoid expanding this key. Scroll down to find the software package of interest. In our example this is Analyzer 2.0
We now need to export this registry key. The exported file is a text file with an REG extension. What every you do, do not open this file without instructions from OLI or your IT department. Right-Click this registry key and select the "Export" menu item.
This brings up a standard windows file "save/save as" dialog. Change the file type to "Win9x/NT4 Registration Files" and then provide a name for the file. In this example we chosen the name "Analyzer.reg" and are saving the file on the desktop.
Locate the saved registry file. In our example an icon appears on desktop although the file will be wherever you stored it.
Do not double-click this file!!! Right-click this file and select EDIT. This will bring up a notepad style editor.
The below information is from a computer here at OLI Systems. The circled area is the serial number that was used when the program was first installed. It may no longer be valid but that is allowed. Please send this file to OLI Systems as a compressed file (e.g., ZIP) since OLI's Email system will strip out registry files.
We now need to repeat the steps for the "Current User" settings. Return to the registry editor and once again collapse all the registry keys. Locate and expand the key "HKEY_CURRENT_USER"
As before we are going to drill into the registry to export the desired key. Scroll down and expand the "Software" key
Expand the "Software" key until you get to the "OLI Systems" key. Notice that status bar indicates where you are in the registry.
Expand the "OLI Systems" key and export the software package of interest. In our example this is the OLI Analyzers 2.0
This exported key should be sent to OLI as a compressed file. You will notice that if you edit this file that the serial number (outlined below) is quite different from the file above. The serial number is entered into the registry only if the serial number is updated by the user. Normally this is done when a license has been renewed.
These registry files allow OLI to determine if your program was installed correctly or if some third party program has corrupted our installation. Installing and running the OLI Network License Manager The OLI Network License Manager is used to control access to the OLI software in a multi user environment. Frequently there are installation issues and run-time issues that disrupt the network. Follow this link for information on how to install the OLI Network License Manager for version 2.1 To find instructions on how to install and
run the older version 2.0 license manager click here: Follow this link to find instructions on administering the OLI Network License Manager |
||||||||||
|
|
||||
PHONE
|
FAX |
ADDRESS |
EMAIL | |
|
|
||||
